When the unexpected happens, it’s a stressful and scary experience. While some unfortunate events are unavoidable, being prepared and having a general understanding of your insurance policy can help ease the stress in these trying times. Filing an insurance claim as soon as possible after an accident or natural disaster occurs will expedite the process of getting your coverage back on track. However, this can seem like a daunting task for most, especially if you’ve never had to file an insurance claim before. Let’s take a closer look at how to file an insurance claim, including what to do if you have been involved in an accident or your property has been damaged.
An insurance claim is a formal request by a policyholder to an insurance company for coverage or compensation for a covered loss or policy event. The insurance company validates the claim (or denies the claim). If it is approved, the insurance company will issue payment to the insured or an approved interested party on behalf of the insured.
Insurance claims cover everything from death benefits on life insurance policies, and routine and comprehensive medical exams to even car accidents on insured cars, whether comprehensive or third-party insurance. In some cases, a third party can file claims on behalf of the insured person. However, in the majority of cases, only the person(s) listed on the policy is entitled to claim payments.
The general rule of thumb when it comes to filing a claim is to do so as soon as possible after an incident occurs. If you wait too long to file, your insurance company might deny your claim because you waited too long to file. Getting the other party’s information is highly recommended if you have been involved in an accident. It’s the law to do so. If you’re in an accident, it is best to file a claim right away. Although laws vary, your insurance company may deny your claim if you leave it too long before filing a claim.
Here are three specific scenarios when you should strongly consider filing a claim:
Every situation is different, so it’s important to get in touch with a representative from your insurance company or an independent insurance agency to help you weigh the pros and cons of filing a claim in your case.
However, it’s a bit harder to determine the right time to file a claim when it comes to natural disasters and other unfortunate events. That being said, you should file a claim as soon as you can after the incident occurs. Doing so will speed up the process of getting your insurance back on track.
So, let’s say you’ve just been in a huge car accident and the front of your car is smashed in like a broken accordion. You’re okay, thank goodness, but it’s pretty clear your car is going to be a total loss probably and you’ll need to file an insurance claim.
What exactly do you do? We’re glad you asked! Here are some important steps to take to file your insurance claim.
After you submit a claim, an insurance adjuster will come to inspect your property, review the damage, and ask you questions about the damage and condition of the property before the damage was done.
You can provide estimates from your research about the costs of repairing the damage to ensure you get a fair settlement.
An insurance adjuster works for the insurance company.
After the adjuster submits a report on your claim, your insurance company may issue a settlement, which is the money they agree to give you to fix or replace your damaged property, for example, fix a hole in your roof, repair your car, or replace your belongings.
When the unexpected happens, it’s important to know what to do next. Filing an insurance claim can help get your coverage back on track and cover the costs associated with an unfortunate incident. When you file an insurance claim, remember to be as detailed as possible, provide all the necessary information, and follow up with your insurance company regularly.
Shimin Insurance Agency is licensed to carry out insurance business as an intermediary and has its headquarters at Co-op House along Haile Selassie Street, Nairobi. Through establishing partnerships with various reputable insurance companies in the industry, the Agency has developed a full banquet of innovative insurance products and services that address the insurable needs of our customers and offers these services from across our branches in Kenya.